HP Care Pack Services complement your hardware and software purchases providing cost-effective full support solutions for your peace of mind.
This value-priced HP Care Pack provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.
- Remote problem diagnosis and support.
- Repair center services.
- Pick-up by HP.
- Return shipment.
- Standard business hours coverage.
- Accidental damage protection.