Virus & Spyware Removal
We spend a lot of time repairing machines that have unfortunately been infected with a virus, spyware and malware infestation. This can happen even if you have antivirus software installed and kept up to date, due to the ever changing nature of the threats. If a virus is released and spread today it may be 48 hours before the anti-virus manufacturers detect and write the software to remove it. If you are unlucky in that time frame you could get infected.
If you bring your laptop to us, we will remove all virus, spyware and malware infections and make sure that you have adequate security and that it is updating correctly. We have capped the charges for this at a maximum of £56 for virus removal, even though some of these viruses can take hours to find and remove. 95% of the time your machine can be disinfected successfully.
Some infections however, can result in Windows needing to be re-installed due to the virus attaching itself to critical system files on your computer. If Windows needs to be re-installed, you will be contacted first to obtain permission to carry out the work and once we have obtained permission, the charge for this is £70, unless you have an amount of data which requires backing up before re-installation and restoring after the work has been carried out. A full re-installation of Windows and software, with data backup and restoration is charged at a maximum of £84.
CALL US now to book your machine in to our workshop for virus removal.
One of the most common questions we get from customers is: “Which antivirus software do you recommend?” In a world where cyber threats are growing more sophisticated every day, having strong, reliable protection is more important than ever.
For many years, we recommended BullGuard as our antivirus of choice due to its excellent protection and performance. However, following the merger between BullGuard and Norton, we’ve transitioned to fully recommending Norton as our go-to cybersecurity solution.
Norton now combines its own industry-leading technology with BullGuard’s advanced threat detection and performance optimization tools, resulting in a more powerful, all-in-one security platform. The combined expertise of both companies means better protection, smarter features, and a seamless experience across all your devices.
Norton offers robust, real-time protection against viruses, malware, ransomware, phishing, and other online threats, all while maintaining excellent system performance. Whether you’re browsing, shopping, streaming, or working online, Norton helps ensure your digital life is safe and secure.
We don’t just recommend Norton—we use it ourselves. All our work and personal devices are protected by Norton, and it continues to deliver reliable, hassle-free security day after day.
If you’re looking for a trusted antivirus solution backed by years of innovation and real-world performance, Norton is the clear choice.
Purchase your Norton license HERE!
